Vinted Shoppers Voice Anger Over Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments failing to inform every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Updates
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the platform withdrew an update concerning shipment methods following member complaints.